Lean Hospital

A no wait (no waiting rooms–recovered for other activities) hospital putting patients at the heart of the service model. Very cool! Using a solution and practices similar to ESIIs this hospital was able to nearly eliminate waiting rooms. Working with a mammoth hospital in Paris, Cochin, we have allowed them to route patients from service to service with no waits and drop costly missed appointments. Watch from 3:25 to 5:25.

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